Shipping Policy

Effective Date: June 30, 2026

Thank you for shopping with us! We are committed to processing and shipping your order as quickly as possible. Please review our Shipping Policy below.

Order Processing

• Orders are processed within 1–3 business days after payment has been received and verified.
• Orders are processed Monday through Friday, excluding weekends and public holidays.
• During periods of high demand, product launches, or holidays, processing times may be extended.

You will receive an email confirmation once your order has been shipped, including tracking information (where available).

Shipping Rates

Shipping costs are calculated at checkout based on your delivery address, shipping method, and order size.

We may offer free shipping promotions from time to time. Eligibility and terms will be clearly stated at checkout.

Delivery Times

Estimated delivery times are:

• Canada: 2–7 business days
• United States: 5–10 business days
• International: 7–21 business days

Delivery estimates begin after your order has been processed and shipped. Shipping times are estimates only and cannot be guaranteed.

Shipping Carriers

We work with trusted shipping partners to ensure reliable delivery. Carrier selection may vary depending on your location and the shipping option selected during checkout.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number, if available.

Please allow up to 24 hours for tracking information to become active.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout.

If an incorrect or incomplete address is provided and your order is returned to us, additional shipping charges may apply before the order can be resent.

Lost, Delayed, or Damaged Shipments

While we work closely with our shipping partners, we are not responsible for delays caused by weather, customs processing, carrier disruptions, or other circumstances beyond our control.

If your order arrives damaged or appears to be lost, please contact us within 7 days of the expected delivery date so we can assist in resolving the issue.

International Orders

International customers are responsible for any customs duties, import taxes, brokerage fees, or other charges imposed by their country's customs authorities. These charges are not included in the purchase price or shipping cost unless otherwise stated.

Multiple Shipments

In some cases, items within the same order may be shipped separately to ensure the fastest possible delivery. If this occurs, you will receive separate tracking information for each shipment.

Contact Us

If you have any questions regarding your order or our Shipping Policy, please contact our customer support team through the contact information provided on our website. We are happy to assist you.